Department: Cloud / Services      
Reports To: Senior Director or VP, Cloud Services      
Location: Remote      
Employment Type: Full-Time    
FLSA Status: Exempt

About the Company

Seismic360 is an MSP – built by MSP operators, for MSP realities.  Founded and run by MSP veterans, Seismic delivers managed IT, Unified Communications, security services, and telecom expense management while operating as a strategic delivery extension for MSPs, VARs, integrators, OEMs, and cloud communications providers worldwide.

Position Summary

The Principal Solutions Architect serves as the senior technical authority for complex customer solutions, spanning pre-sales engagement through deployment and ongoing lifecycle support. This role owns solution strategy, technical risk, and architectural integrity across multi-vendor, multi-domain cloud and collaboration environments. The Principal Solutions Architect partners with executive stakeholders, delivery teams, and customers to ensure solutions align with business objectives and scalability goals.

Mission

Define, govern, and evolve solution architectures that accelerate customer outcomes, reduce delivery risk, and enable scalable, repeatable service delivery.

Key Responsibilities

– Develop and execute end-to-end solution strategies for complex customer deployments.
– Act as a technical visionary driving continuous improvement.
– Serve as senior technical authority from contract through Day 2 operations.
– Partner with sales and business development as a subject matter expert.
– Lead solution design, discovery, and requirements gathering.
– Own technical risk management and architectural governance.
– Review and approve scopes of work and solution documentation.
– Define and maintain standard architectures and methodologies.
– Communicate solution strategy and risks to executive stakeholders.

Required Qualifications

– 15+ years of technical or operational experience.
– Bachelor’s degree or equivalent experience.
– Deep expertise across collaboration, networking, virtualization, and infrastructure.
– Strong background in service-oriented delivery models.
– Excellent communication and executive presentation skills.

Preferred Qualifications

– Experience with SD-WAN, hybrid cloud, and public cloud.
– Experience integrating multi-vendor solutions.
– Leadership or mentoring experience.

Impact Goals / Measures of Success

– Reduce customer time-to-value.
– Establish standard solution architectures.
– Improve delivery quality and reduce technical risk.

Travel

Less than 40% travel.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.