Simplify contract management with a centralized and secure platform. Serv360 provides a consolidated view of all contracts, automated renewal notifications, and granular access control to streamline operations and enhance efficiency.

Shed light on your IT assets and optimize their lifecycle. Serv360's centralized platform empowers you to track, monitor, manage, and visualize everything in one place.

Unlock the power of proactive network management. Serv360 delivers continuous monitoring, detailed analytics, instant alerts, and live reports to optimize performance and ensure network health.

Streamline resource allocation and optimize team productivity with efficient workforce management tools. Serv360 enables automated task assignments, streamlined scheduling, and performance tracking to ensure efficient operations.

Automate routine tasks and streamline operations with powerful runbook automation. Serv360 allows you to design, execute, and share automated workflows for everything from MACD requests to incident triage, ensuring consistency and efficiency across your service delivery.

Gain valuable business insights with real-time dashboards and customizable reports. Serv360 provides a comprehensive view of key performance indicators, enabling data-driven decision-making and strategic planning.

Optimize IT operations with a comprehensive suite of services, including intuitive dashboards for centralized event management and expert support for incident response, change management, and more. Serv360 gives you the tools to elevate your IT service delivery and exceed client expectations.

Automatic Device Recognition and profile hosting quickly populate data into Serv360 for monitoring. Streamlined client onboarding with network polling captures and lists supported network-attached devices. An automatic scan schedule with pre-set times enables you to see if any changes are made to the system.

Streamline incident and task management with automated workflows and intelligent routing. Serv360 enables seamless integration with email, agents, and APIs, allowing for automated ticket creation with customizable business logic. Track ticket progress in real-time, respond to email notifications, and directly access affected devices for rapid resolution.

Automate complex changes and streamline service delivery with powerful MACD automation. Serv360 empowers you to create and execute automated workflows for routine tasks, including automated responses to change requests from client portals. Schedule tasks for specific times or trigger them based on events, ensuring consistency, efficiency, and faster resolution.

Reduce noise and improve efficiency by correlating events into trackable incidents. Serv360 automatically groups related events, streamlining incident management and accelerating resolution. Customize correlation criteria to fit specific needs and optimize workflows.

Empower clients with a dedicated portal for seamless service requests and issue reporting. Serv360 automatically captures and manages requests, streamlining communication and accelerating resolution. Integrate the portal with client intranets for a unified experience.

Deploy a fully functional SOC in minutes, not months. Serv360's streamlined platform provides all the essential tools for comprehensive security monitoring, threat analysis, and automated incident response, allowing you to quickly enhance your security offerings.

Enhance your security offerings with expert consulting and managed security services. Our team provides vulnerability assessments, penetration testing, incident response planning, and compliance audits to strengthen your security posture and protect your clients' critical assets.

Connect Serv360 to your favorite IT tools and platforms. With pre-built integrations for popular RMM solutions and an open API for custom connections, you can easily manage everything from a single, centralized platform.