About Us

TRANSFORMATIVE

BUSINESS SOLUTIONS

About Our Company

Seismic provides OEMs, distributors, and MSPs with end-to-end expertise of UCs and IT infrastructure. OEMs and distributors can tag our professional, managed, or security services onto their product sales. And MSPs can utilize us as an extension of their own services portfolio. We focus on the efficient delivery of anything we do while improving our client’s profitability and scalability.

Seismic provides a holistic approach that balances people, processes, and technologies to drive improved user adoption and help businesses maximize workflow efficiency throughout the solution lifecycle.

Through extensive experience, we have the expertise and resources to plan and deploy new UC & IT Infrastructures. If there is a problem within an existing environment, of course, we can easily correct that problem as well.

Seismic acts as a seamless extension of your team, enabling you to expand your offering portfolio with ease. We use our specialized expertise to help:

  • Expand gross profitability with existing revenue
  • Reduced costs through flexible, efficient problem solving
  • Manage and reduce your risk with high-profile projects and clients

Application management services (AMS) from Seismic eclipse the standard incident management administration service model by offering 24/7, proactive support to help clients achieve continuous innovation and growth. For enterprises at any level of maturity, our multi-tiered, customizable AMS structure is designed to enable IT to readily adapt to evolving business expectations – without breaking the bank.

Our Managed Services Operation Centers are located in Visakhapatnam & Hyderabad, India, and are staffed with expert-level technicians providing remote infrastructure management for our clients around the clock.

Our teams work with an innovative, proven set of tools and processes that allow immediate detection of incidents, automatic ticket generation, and instant routing that yields quick incident resolution every time. Seismic’s customers are guaranteed:

  • Proactive 24/7 monitoring and management
  • Access to highly skilled technical resources
  • Fully matured ITIL processes
  • Single point of contact and predictable monthly fee

Through everything, we know the most important part of Seismic is our workforce.

From our support staff to our specialized Tier 3 engineers, we treat every role as equal. At Seismic, we view each individual as important and critical to the success of our clients. Because of that, we put a lot of effort into fostering a cohesive and caring internal workforce.

We believe in our team and their capability to help you. That is what defines us and what makes our relationships with all our clients so strong.

Our Values

We believe in outstanding customer service and strive to get it right every time.

We are proud of our 90%+ customer retention rate over the last ten years. We partner with our clients for their long-term benefit and that of their customers.

We believe in investing in our employees. Our emphasis on rewards and recognition ensures that our teams are inspired to bring their best to the table, every time.

Our Values

We believe in outstanding customer service and strive to get it right every time.

We are proud of our 90%+ customer retention rate over the last ten years. We partner with our clients for their long-term benefit and that of their customers.

We believe in investing in our employees. Our emphasis on rewards and recognition ensures that our teams are inspired to bring their best to the table, every time.

Our Mission

Managed, effective growth for our clients is our ultimate goal. Seismic customers consistently benefit from our remarkable flexibility, efficient processes, and exceptional resources.

We provide coverage that allows our clients to focus on what’s most important to them – achieving their business objectives.

Our Mission

Managed, effective growth for our clients is our ultimate goal. Seismic customers consistently benefit from our remarkable flexibility, efficient processes, and exceptional resources.

We provide coverage that allows our clients to focus on what’s most important to them – achieving their business objectives.

Our Support

Seismic’s focus is on improving the end-client’s outcomes, propelling the channel organization’s competitive position and extending economic benefits.

We have specialized expertise with solutions from Avaya, Nortel, Cisco, Skype for business, Microsoft, and many more. And being that our world’s digital landscape is constantly evolving, we are always cultivating expertise in new solutions and technologies.

Our leadership team has earned its stripes as a technology disruptor. We’ve directed successful technology organizations, high-performing customer service units, and unparalleled business process outsourcing efforts over years of man-hours. Our clients know we’ve walked in their shoes, and trust us to guide them toward outcomes that serve their customers in exemplary ways.

Our Support

Seismic’s focus is on improving the end-client’s outcomes, propelling the channel organization’s competitive position and extending economic benefits.

We have specialized expertise with solutions from Avaya, Nortel, Cisco, Skype for business, Microsoft, and many more. And being that our world’s digital landscape is constantly evolving, we are always cultivating expertise in new solutions and technologies.

Our leadership team has earned its stripes as a technology disruptor. We’ve directed successful technology organizations, high-performing customer service units, and unparalleled business process outsourcing efforts over years of man-hours. Our clients know we’ve walked in their shoes, and trust us to guide them toward outcomes that serve their customers in exemplary ways.

Our Founders

GREG WALSH

FOUNDER & CEO

Seismic founder and CEO Greg Walsh’s extensive experience in managing people, processes and systems on a global scale is the result of a long and successful career in Consumer Retail, Financial Services, and Health and Life Sciences verticals. Prior to founding Seismic, he rose through the ranks in the Global Services Division at RR Donnelley. He also held executive positions at (then) Platinum Avaya Business Partner Consultedge, as well as leadership roles at ICT Group (prior to its acquisition by Sykes) and the SFA solution provider, C3i-Inc. During his time in the industry, Greg identified gaps in the channel’s service offerings. In 2010, he set out on his own, founding Seismic to bridge those gaps and help companies gain competitive advantage through cutting-edge technology delivered with top-notch customer service.

PHANI KARRA

CO-FOUNDER & COO

Co-founder and COO Phani Karra is an industry veteran with a long history of entrepreneurial pursuits, including three highly successful ventures built from the ground up and launched in the US and India. WitsLea Consulting, one of these start-ups, grew from zero to profitability in just a few years. His extensive expertise has shaped Phani into an executive who can quickly diagnose a problem and provide effective solutions. As Chief Operating Officer, Phani is responsible for every aspect of Seismic’s infrastructure. This includes organizing and managing Seismic’s vast network of resources, defining operational excellence across organizational capabilities, and refining the delivery mechanisms of Seismic’s offerings.