Cloud-based phone systems are a phone service delivered via the internet. Other terms include “internet based phone system” or more commonly “VoIP” (Voice over Internet Protocol). All of these refer to a group of…

With the rise of cloud computing and cloud services, vigilance towards security in the cloud is ever more critical. As more businesses transition to the cloud, it is imperative to protect critical information from…

From the advent of telecom-based communications, technological evolution has been happening at a breakneck pace. From the early days of rotary dial phones and tone dialing quickly came voice-over IP and IP telephony. These…

Advantage Care Physicians is one of the largest medical groups in the New York metro area, serving half a million patients with 36 offices across the boroughs of Manhattan, Brooklyn, Queens and Staten Island,…

Event Monitoring is an integral part of remote monitoring, which involves maintaining a customer’s voice network through an organized system of product alarms. To manage event monitoring for its clients, Seismic uses a combination…

AI can be broadly defined as a series of computers carrying out their own, autonomous tasks, and utilizing machine learning to obtain foresight and make better choices towards their tasks. The majority of early…