Case Study: Event Monitoring
Our client is a leading global outsourcing provider of customer experience management, with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages.
Case Study: Event Monitoring #2
Our client is an American commercial real estate services company. The company’s global headquarters is located in Chicago, with regional headquarters in New York City, London, Sydney, and Bengaluru.
Case Study: Avaya IP Office
Our customer wanted to upload Messages on Hold (MOH) with tones and music to the Avaya IP Office system.We interacted with the customer and finalized a maintenance activity schedule.
Case Study: Cisco UC
Our client is a US based health care center, headquartered in Denver and providing its services to multiple cities in the state of Colorado. It operates 24x7 and is managed by a network of physicians.