Case Studies

Case Study: Cisco Unity

Our client is a US-based online financial advisor and personal wealth-management company headquartered in California, with offices in Colorado.

Case Study: Event Monitoring

Our client is a leading global outsourcing provider of customer experience management, with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages.

Case Study: Event Monitoring #2

Our client is an American commercial real estate services company. The company’s global headquarters is located in Chicago, with regional headquarters in New York City, London, Sydney, and Bengaluru.

Case Study: UTAS MAC

Our client, UTC Aerospace Systems, is one of the world’s largest suppliers of aerospace and defense products, headquartered in Charlotte, North Carolina.

Case Study: Cisco UC Manager

Our client is a US-based company known for providing high quality municipal services. It is headquartered in Georgia.

Case Study: Avaya IP Office

Our customer wanted to upload Messages on Hold (MOH) with tones and music to the Avaya IP Office system.We interacted with the customer and finalized a maintenance activity schedule.

Case Study: Cisco UC

Our client is a US based health care center, headquartered in Denver and providing its services to multiple cities in the state of Colorado. It operates 24x7 and is managed by a network of physicians.